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STEP 1 Locate your meter box, generally found towards the front of a property, near the road. It is housed in a meter well with a round lid usually marked "water". Remove the lid.
STEP 2 Once you open the meter lid, lift the protective cap on the meter. On the face of the meter,(depending on the type of meter you have, there is a large dial and a display of numbers. Each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons. Compare that reading to what your bill states as your current or present reading. If the meter is digital you will only see the reading across the screen, no dial.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.
